What information do we collect?
We will collect, store and use the following kinds of personal information:
- Information you provide to us as part of an enquiry or complaint including your name, the company you work for and contact details.
- Information you provide to us when applying for a job with Absolute Precision Auto Detailing.
- Information relevant to customer surveys and/or offers.
- Any other information that you choose to share with us, for example as a result of a customer support enquiry.
Using your personal information
We require this information to understand your needs and provide you with a better service. We will use your personal information to:
- process and respond to your enquiry and/or complaint;
- process your job application;
- improve our products and services;
- process any individual rights request you send to us;
- periodically send promotional emails, special offers or other information which we think you may find interesting;
- occasionally contact you for market research purposes.
We may also receive some personal data indirectly, in the following scenarios:
- An employee of ours gives your contact details as an emergency contact or referee.
- A complainant or enquirer refers to you in their correspondence.
We will not provide your personal information to any third parties for the purpose of direct marketing.
When processing your personal data, we must have legal reason to do so. Generally, we collect and use your personal data where:
- You have entered a contract or are taking steps to enter into a contract.
- It is required by law.
- You, or your legal representative, have given consent.
- It is in our legitimate interests to do so.
Who do we share your information with?
We may disclose information about you to lenders and dealers insofar as is reasonable and necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:
- to the extent that we are required to do so by law;
- in connection with any legal proceedings or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights, including providing information to others for the purposes of fraud prevention;
- due to a court order.
Except as provided in this privacy policy, we will not provide your personal data to third parties.
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Data is stored within secure data centres both in the United Kingdom and the European Union. All data is encrypted both when transmitted and when stored.
Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. Any changes will be compliant with current Data Protection Legislation.
Your rights
As a Data Subject (person whose personal data is processed under this policy) you have several rights under current Data Protection Legislation, including:
Right to Access: You may instruct us to provide you with a copy of any personal information we hold about you.
Right to Rectification: you may request that incorrect personal information is corrected.
Right to Erasure: you may request that your personal data is erased where it is no longer needed for the purpose for which it was collected and another lawful basis for processing does not exists.
Right to object: you may object to processing of your personal data where legitimate grounds do not exist for processing.
Right to Restrict Processing: you may request that your personal data are not processed, rather than erased, where there are grounds to continue storing the data (e.g. for legal reasons or while a dispute is resolved) but you no longer wish your data to be processed.
Right to withdraw consent: where consent is our legal basis for processing your personal data, you have the right to withdraw consent at any time. This can be done via the “opt out” link in any of our marketing emails, or by emailing APAutoDetailing@outlook.com
Data Retention Times
| Job applications |
Unsuccessful 12 months, if successful will become part of your personnel record |
| Complaints |
2 years |
| Surveys, testing & questionnaires |
12 months |
Links to other websites
Our website may contain links to other websites of interest. However, once you used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, such sites are not governed by this privacy notice. You should exercise caution and look at the privacy statement applicable to the website in question.
Contact
If you have any questions about this privacy policy or our treatment of your personal data or wish to exercise your rights in relation to your personal data, please write to us by email to:
APAutoDetailing@outlook.com
Or by post to:
Data Protection Officer,
Absolute Precision Auto Detailing,
Unit 2, Falcon estate, Swan Road, Mochdre, Conwy, LL28 5HB
Tel: 01492 330210
If you remain dissatisfied with how we have handled your personal data, you may wish to contact the Information Commissioner’s Office by:
- Post: Customer Contact, Information Commissioners Officer, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
- Telephone: 0303 123 1113
- Visiting the ICO website: www.ico.org.uk
We last updated this privacy notice on 1st September 2022. We keep this privacy policy under regular review and update it if any of the information changes.
